FAQs

HOW DO I ACCESS MY DIGITAL PRINT?

When you buy a digital print, we send you an email with the digital files attached.

WHAT WILL I RECEIVE? 

You will receive a ZIP file with a 300 DPI printable image in PDF, JPG & PNG formats. Simply download and save the file.

WHAT SIZE CAN I PRINT MY DIGITAL PRINT?  

Unless specified otherwise, all prints have been formatted to a 1:1.41 aspect ratio to enable printing in various common sizes (aspect ratio is the relationship between the width and height of an image). Your new wall art can be printed in the following sizes: A1, A2, A3, A4, A5 & A6.

WHERE CAN I PRINT MY DIGITAL PRINT?

You can print your wall art at home, your local print shop, or via an online printing service.

WHAT IF I DIDN’T RECEIVE AN EMAIL?

If you have not received an order confirmation, please check that you have provided us with the correct email address. Occasionally, emails may be diverted to your spam or junk mail folders.

CAN I PRINT MY ART MORE THAN ONCE?

You can print your artwork as many times as you like as long as it is for personal use.

CAN I SELL THE PRINT?

All prints are for personal use only. 

WHAT IF I WANT TO CANCEL MY ORDER? 

Due to the nature of digital prints, we do not offer refunds on digital products if you change your mind. However, if you are not satisfied with your order, please Contact Us immediately and we will do our best to find a solution.